Do you have any consolidation policies or moving delivery windows, and what does that mean? Moving delivery windows are mainly for van lines where they're shipping things across country. They're…
What happens if my moving truck and items arrive before I do? We would know ahead of time whether your moving truck and items were far ahead of you. So,…
How do you charge in the event of a local move? On a local move, we basically have a van-and-two-men charge, a van-and-three-men charge, or a van-and-four-men charge. It's typically…
What moving deposits do you collect, and what is your cancellation policy? We do not collect deposits. If someone wants to do a deposit, that's totally up to them. But…
One consideration for How To Get Ready for a Move is figuring out who will pack what. Can I pack my own belongings, or does On The Move do it?…
What kind of liability coverage do you provide as a Tennessee moving company? As far as contents coverage, there are three basic coverages that we offer. It basically depends on…
What are some moving company red flags that customers should be aware of? What can we be on the look for from potentially shady moving companies? There are some pretty…
Let's talk about the moving payment whether it is local in Tennessee or out-of-state. What forms of payment do you take? As far as your moving payment, on a local…
How long does a move take? What's the typical scenario? If a move is going from point A to point B, in the same town or locally in Middle Tennessee,…
What is the difference between full value protection and released value protection when it comes to moving valuation coverages? All moving companies are required to carry a minimal amount of…
